web analytics

Conflict Management Using The TKI

Understanding Conflict

The Thomas Kilmann Instrument (TKI® assessment) is the world’s best-selling conflict management tool helping trainers, managers, and business leaders understand how each conflict-handling behavior impacts negotiations, outcomes, interpersonal and group dynamics.
TKI, Innermetrix, Thomas Kilmann Instrument, Conflict, Management

Driven Leadership is currently the only licensed and certified live facilitators of Dr. Ralph Kilmann’s work including the TKI Conflict Assessment.  While Dr. Kilmann once facilitated such workshops himself, he has asked Driven Leadership to take over the huge responsibility of bringing his work to life through live facilitation.  However, if you are looking to work with Dr. Kilmann directly or get certified in the TKI you still can through his online programs located at KilmannDiagnostics.com.

Conflict is inevitable, however your response to conflict is 100% in your control.  For many leaders, it also is the greatest area that they need to improve.  Leaders who are not exceptional at handling conflict create a variety of different challenges in their organization:

  • Teams with low accountability
  • Siloing of departments
  • General poor communication
  • Increased gossip and frustration
  • Lower team performance
  • Teams that are resistant to change
  • many more

The TKI assessment is the worlds most respected tool in understanding, evaluating, and shifting behavior when it comes to conflict.

We currently offer three programs using the TKI Assessment for small and large groups.

Intro to Conflict Management (4hrs)

  • Understanding the five conflict modes
  • Understand your dominant conflict modes using the TKI Assessment
  • Recognize the effective and ineffective uses of each mode
  • Now how to assess any conflict and what mode to use

Conflict Management in Practice (8hrs)

  • Understanding the five conflict modes
  • Understand your dominant conflict modes using the TKI Assessment
  • Recognize the effective and ineffective uses of each mode
  • Now how to assess any conflict and what mode to use
  • Practice using the tool situationally
  • Understand the TKI more in-depth to adapt to any conflict

You, Your Team and Conflict (16hr)

  • Understanding the five conflict modes
  • Understand your dominant conflict modes using the TKI Assessment
  • Recognize the effective and ineffective uses of each mode
  • Now how to assess any conflict and what mode to use
  • Practice using the tool situationally
  • Understand the TKI more in-depth to adapt to any conflict
  • Combine personality types and the TKI to create better conflict resolution
  • Understand your teams group dynamics within conflict

Book a Live Workshop!

The TKI assessment allows Managers, Trainers, HR professionals and Team Members to safely open a discussion about conflict and negotiations. You will be in better position to get the optimal outcomes you want.

Menu